Welcome to Zeour Ltd, the premier digital service provider specializing in CXS.
We are committed to crafting unforgettable customer experiences through our queue management system, self-service kiosks, digital signage, and customer feedback solutions.
Our team has meticulously designed and developed these smart shop solutions to meet the increased demand for automated customer journeys.
With our expertise in digital signage and customer experience management, we are dedicated to optimizing and streamlining your customer interactions.
ZEOUR CX is a customer experience management journey that starts with the fundamental aspiration to establish a genuine and significant connection with customers.
This forms the foundation for the entire engagement process, which encompasses every interaction between customers and your brand which also includes the digital customer experience. Our overarching objective is to guarantee that our delivery service process not only respects customers' time but also exudes a positive attitude and furnishes them with knowledgeable and resourceful assistance.
By prioritizing these essential elements, we aim to build strong and lasting relationships with our customers, creating a seamless and satisfying experience at every touchpoint.
Zeour provides a visitor management solution which also includes a queue management system. It permits organizations to monitor the use of the facilities by certain visitors and to collect the very appropriate information.
The system could be white-labeled to represent the brand of the company and generate visitor whereabouts data. It is an incorporated, configurable system that facilitates preregistration, gathers digital signatures as specified by the GDPR (General Data Protection Regulation) agreement, notifies personnel, and has a readily available and reviewable logbook.
The technology is effective, easy to use, and customized for visitor welcome. It is very simple to maintain, easy for users and intuitive, rapid visitor check-in is possible, and it can handle high client volumes.
It is easy to store, simple to save and search information, and can include a Contact Relationship Management (CRM) system if needed.
We have meticulously crafted our solutions - including our queue system, digital signage, self-service kiosk, and customer feedback solutions - with a keen awareness of the growing demand for streamlining and automating the customer journey in both physical and digital service environments.
The best
customer queue management experience strategy has a customer-focused vision to communicate with your brand by using our set of hardware and software components that act as guiding principles.
Bring to life personalized customer Interaction with different customers based on their interests and needs to be able to connect and pay close attention to who your customers are and the experience you are providing to them.
Corporates need to ask by capturing feedback in real-time. Our virtual and physical system components and tools collect real-time feedback, and automatically send a follow-up notification to every customer using post-interaction surveys.
To help measure if the investment in your service area, process, and technology is working and paying off
Measuring speed, convenience, friendly use, and knowledgeable service, as crucial factors that impact customer experience.
Helps to assess the quality of services and communication by scheduling and tracking your service employees
End-to-end solutions are implemented into current businesses' processes
by technical, business experts and
certified partners
Self-Service KIOSK Designed for Restaurants, Utility Payment Services, Schools, Government, Banks and much more
Queue Management, Digital Signage, Customer Feedback, Information KIOSK and much more
Chat Bot | The art of answering your clients' questions designed for Government, Malls, Healthcare and much more
Digital Signage | Pixlate paintings and printed solutions to deliver timely information to your customers at public customers' areas and much more
Centralized Customer Experience control for system management and reporting.
Configuration, live monitoring, dynamic reports and much more
Customers around the world use our technologies.
Customers in 24 countries
Growth over the past year
Features & capabilities
Zeour focuses on digital service solutions, which include queue management systems, self-service kiosks, digital signage, and customer feedback solutions.
Zeour is well known for its commitment to maintaining and influencing customers thus bringing in customer experiences. Then its expertise in effective customer queue management and also optimizing customer interactions through advanced digital solutions.
It is easy to include Zeour’s queue management system with current systems as it is designed in that format. That is the CRM and ERP permit flawless operation and enhanced functionality.
Zeour’s vision is to develop the productivity of all organizations and also to improve the customer queue management experiences and operational efficiency.
Zeour’s queue management system works by positioning customers to virtual or physical queues and informing them when it's their turn for their service.
Zeour’s queue management system assists in managing crowds and queues effectively by providing real-time data, optimizing services, and developing customer experience.
Clients from Middle East
Clients from GCC